1st step :
Complete the return form below, upon receipt of it, UL CONTROL will provide you with a return number to be indicated on the package.
Warning: Any package that does not have a visible return number will not be accepted, the resulting fees can not be claimed from UL CONTROL.
Pack the goods taking care to protect the elements, any damaged goods can not be exchanged or refunded. Items must be returned in their original packaging.
Do not forget to indicate the return number on your package to avoid a refusal of it.
We advise you to use a carrier with tracking number, UL CONTROL can not be held responsible in case of loss by the carrier.
Upon receipt of your package, UL CONTROL will take charge of it and will inform you of the progress of the processing of your request.
25 rue de la Verdière
K2 Les pomègues
13090 Aix en Provence